Here's how to contact us...

For maintenance and servicing...

If your pump station or sewage treatment plant breaks down, contact our Service Department on 01434 220508 during office hours. If you have a current service agreement with us we always have a duty engineer on standby for you, who can be contacted out of office hours on 07971 655929.

If you don't have a service agreement but have an urgent problem, the best course of action is to call a tanker company to "mop up", then call us during office hours or send us an email and we'll get back to you to see what we can do to resolve to problem at source, be it a failed effluent pump, a burned out Biodisc motor, a blocked non-return valve, a sticking high level alarm float, etc. We have British Water trained-and-accredited Service Engineers across northern England and Scotland so can help in a practical way very quickly indeed.

If you want to avoid the stress, mess and expense of "reactive maintenance" and would prefer the quieter, more predictable life offered by regular, planned, preventative maintenance, then contact us to discuss that too.

We look forward to hearing from you!

For everything else - problems with your package sewage treatment plant in Morpeth, failed your SEPA CAR licence test in Perth, buying and expanding a caravan park near York, extending your hotel in Dumfries and Galloway - call our England or Scotland offices on the numbers below, email us directly or fill in the enquiry form below.